Artistry Cafe: Needs improvement on service

Wednesday, 8 April 2015

I'm going to review Artistry Cafe today. This post took a little long, after I visited this place on the last day of February.

Decided to finish up the post after returning from my UK trip. :)

To me, eating is all about the entire experience. From communicating to the wait staff, to their service, to the serving of food and then tasting of it. If one fails, honestly, would you still enjoy it? I guess not.

Honestly,  I had suggested to my friends to try the breakfast at this place, to put an end to our lovely staycation. But I was quite unhappy because in the end, my friends were put off by some lack of service, which had spoilt their experience. For me, one for example, I was taken aback that one staff literally rolled her eyes at me when I entered through the door and 'got into' her way. In fact, I was being shown in by another wait staff who told me I could have a seat inside the cafe.

Overall, thank goodness, a male wait staff had managed to save the poor dining experience we had with his friendly service, towards the end of our meal.

Details

Area: 
Bugis

Country: 
Singapore

Price: 
$$

Good For: 
Group / Solos / Friends

Accessibility: 
Convenient (about 7 - 10 minutes walk from Bugis MRT Station)


The average-sized place is cozy, what with their aged white wood decor. One would hardly find any privacy here, like what my friends and I had experienced, sharing a fairly long table which pans across the cafe in an old school classroom fashion.

A special point about this cafe is how they provide a platform for budding artists to debut their exhibitions, have talks, performances or events. But I was there for breakfast brunch, so instead of taking time to look at the artworks hanging on the wall, I dived right into the food in the midst of my dissipating good mood.

Let's Eat!

Vegetarian Aglio Olio ($18)
An expensive dish to start the brunch session. But it was well done and lovely, with cherry tomatoes, peppers, mushrooms, garlic and chilli flakes all tossed in olive oil slicked linguine. Though a tad oily, but still one of my favourite dishes here, no doubt.

Big breakfast ($20)
This breakfast was huge indeed, just as their name states. Served with scrambled eggs, with pork sausage, roasted mushrooms, cherry tomatoes and multi-grain bread, it was huge but unfortunately did not surprise. The overall taste was average and but the sausages and eggs was still nevertheless tasty.

Salted Caramel & Bacon Waffles ($12)
I love salted caramel and bacon! So when I saw this, I ordered it immediately. The waffles were well done and was crispy. It went well with the vanilla bean ice cream. I was actually looking forward to this! But the salted caramel wasn't already put over the waffles, but left on the side, like it was a dip of some sort. I was looking to have the bacon and salted caramel come together with the waffles and ice cream. Nope, didn't happen.

On the side, I also ordered a cafe latte, which was overall a smooth drink.

Low-Down

Best bit: The Aglio Olio
Worse bit: The unfriendly service, expensive price


Verdict: Price on the high side, but average tasting food and service, with the pasta-hero saving the brunch items. I guess some of you might have experienced good service from them before. And honestly, I think I must picked the wrong day to visit. Sadly, I've been looking forward to this place but the entire experience was a flop for me that day.


Ratings: 6 / 10

Artistry Cafe
Location: 17 Jalan Pinang Singapore 199149 
Website: Link
Tel: 6298 2420